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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Miguel Mendoza

August 18, 2023

5  out of  5 rating by Miguel Mendoza
"I've recently switched from Allstate. The process was simple and fast. Karen saved me alot of $$$. If you want to save some money definitely give them call."

Laura Courville

August 3, 2023

5  out of  5 rating by Laura Courville
"Today, I found out my Progressive premium went up $300 for an non at fault incident. My husband looked at different insurance companies online, and he found State Farm. I went in promptly and met Karen. She was wonderful. She got me an amazing rate and all of the discounts she could saving me over $600. Thanks to her and State Farm, I do not feel overwhelmed by my bills. I am so relieved!! Thank you Karen!!"

Michelle Manian

June 30, 2023

5  out of  5 rating by Michelle Manian
"I’ve been with State Farm for about 8 years, in two different states. I was with them when I first got my license, some 4 decades ago. Somewhere in between then, I was with a different company for 20 years. I hope to continue with State Farm for another few decades. It’s a solid company, and they provide top quality insurance. Their rates are competitive, and fair. If you need anything to do with your policy, anyone who answers the phone is great. I mainly interact with Karen, and she’s just wonderful. Thank you!"


June 30, 2023

5  out of  5 rating by Jonny2Bravo
"Fast, friendly service. They handled my special needs with ease. It’s been a pleasure."

Nick Zuzelski

June 13, 2023

5  out of  5 rating by Nick Zuzelski
"Been with a lot of State Farm offices in the past and this is by far the most friendly and helpful one I have been with!"

Franki .B

June 9, 2023

5  out of  5 rating by Franki .B
"I just took out a new policy with them, the price was fair, Tye was very personable, efficient and detail oriented. He seemed genuinely concerned that I get a policy I was happy and comfortable with. The policy went through smoothly and quickly and followup was very prompt. I have heard all good things about this office and judging by my first experience, optimistic that I will be able to stay with this office long term."


June 9, 2023

5  out of  5 rating by Emma
"Tye provides super fast and friendly service. I would definitely recommend!"

Ann Garand

June 6, 2023

5  out of  5 rating by Ann Garand
"Excellent, personalized service."


May 2, 2023

5  out of  5 rating by Larry
"Karen was able to untangle all the webs I had woven. I believe she might be my new super hero. Thanks for all the help."

Jodie Utter

April 19, 2023

5  out of  5 rating by Jodie Utter
"This team is so quick to respond to my inquiries and requests, I know they’ll be on it no matter what I need. In addition, they go above and beyond to ensure we are taken care of and well-served. Highly recommend."

Hayley M

April 18, 2023

5  out of  5 rating by Hayley M
"I love being insured for the last few years with Paul Finch’s office. His staff, Rebecca and Tye are wonderful to work with. They are on top of things if I need a policy change or vehicle updates. I also use them for business insurance.. who knew it could be so easy & affordable. I highly recommend this office."

Chi Harris

March 11, 2023

5  out of  5 rating by Chi Harris
"After calling around to 7 or 8 different homeowner's insurance providers leading up to our first home purchase I settled on a policy from this State Farm office. The big selling point was being able to work with an agent in the area who had expertise in that local market and could make specific recommendations for coverage. Tye was always very responsive and informative and didn't push a hard sell like other companies I received quotes from."

Brian Richardson

March 10, 2023

5  out of  5 rating by Brian Richardson
"We use State Farm for our auto and home insurance. Tye is always quick and reliable when we need him. Great customer service and always available. I recommend using their services!"

Katie Ryan

February 10, 2023

5  out of  5 rating by Katie Ryan
"Very appreciative of this team! They did a great job transferring over all my policies. Rebecca was especially helpful in helping me modify my auto policies. She was able to help me find some money off my renters policy as well Super thankful for all her help!"

Marco Mazariegos

January 14, 2023

5  out of  5 rating by Marco Mazariegos
"If you’re wondering why these guys have a 5 star rating, their service is no freaking joke. They got me in total for (not kidding here) 50% of the price of progressive, and with better benies, AND for a new car. A lot of you locals will probably recognize my name and know that I’m not some random internet rating… trust me when I say this is where you want to go if you’re in Bend and want to save while getting literally the best service possible. Shout out to Karen for going the extra mile[s?] for me, you all rock!!"

Amber Kliger

January 12, 2023

5  out of  5 rating by Amber Kliger
"The team has always been super great to work with anytime I have a question: helpful, knowledgeable, chipper, supportive. Like talking to a relative vs salesperson. Most recently they help me rerate to save $200 on my policy! Ive never talked to Paul Finch, but the gals there have helped with various things such as change in vehicles, change in State, and pricing, in the most hassle-free way. I’ve had a great experience w State Farm."

Nathan Johnson

December 30, 2022

5  out of  5 rating by Nathan Johnson
"My wife and I have been with this State Farm branch for 3 years now after we moved to the area. We have nothing but fantastic things to say about both Tye and Karen. They are absolute super-stars and we would highly recommend this branch to anyone."


October 19, 2022

5  out of  5 rating by Noel
"I have never had a better experience from start to finish to get vehicle and home insurance. Tye Leahy went over and above and kept me posted throughout the total process. I would highly recommend Paul Finch State Farm insurance in Bend Oregon, great customer service"

Amy Wolken

June 28, 2022

5  out of  5 rating by Amy Wolken
"We recently bought a home in Bend and are thrilled with the customer service and attention that we receive from Karen Leahy in Paul's office. Karen quickly responds to every question and always handles our needs with efficiency and a smile. We highly recommend them!"

Ben Creamer

April 4, 2022

5  out of  5 rating by Ben Creamer
"Very impressed with the service I received from Tye and I work in costomer care so I am a tough customer. Tye helped me get the right coverage for my custom RV when I was turned down or quoted very high from Gieco, progressive and all state. Thank you!"

Theron Hunt

March 25, 2022

5  out of  5 rating by Theron Hunt
"My family and I have been with State Farm for awhile. This office/branch has been so friendly and efficient in my move and transition from Hawaii. Tye Leahy went above and beyond with his expertise and friendliness! I would recommend this State Farm brach to anyone in the area!"

Taylor Siddall

March 22, 2022

5  out of  5 rating by Taylor Siddall
"I was updating my rental insurance through this insurance agency, messing around with car insurance quotes when I found how much I could be saving. Tye Leahy was excellent with explaining this process of switching my coverage to State Farm. Tye found an amazing coverage plan with better coverage and half the price of my previous premium. Overall, friendly and prompt service. I highly recommend this insurance agency to anyone looking for great coverage at an extremely fair price."

Nancy Salkin

January 21, 2022

5  out of  5 rating by Nancy Salkin
"The customer service here is amazing!! They are helpful & RELIABLE!!! Would recommend to our family & friends"

Matthew Byrne

December 2, 2021

5  out of  5 rating by Matthew Byrne
"Tye was great! I ended up with a bit of a time crunch to get my quote modified and he was super responsive, knowledgeable and just really helpful all around."

bob hagner

November 30, 2021

5  out of  5 rating by bob hagner
"These guys are great! They were responsive over the Thanksgiving holiday week when my long time agent was not. I actually reached out to them on a Sunday and heard back within half an hour, and had new polices in place by noon the following day. Tye was fantastic to work with, very knowledgable, thorough, and efficient. Not sure I could ask for anything more. This right here is how all business ought to be conducted. Thank you!"