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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


May 2, 2023

5  out of  5 rating by Larry
"Karen was able to untangle all the webs I had woven. I believe she might be my new super hero. Thanks for all the help."

Jodie Utter

April 19, 2023

5  out of  5 rating by Jodie Utter
"This team is so quick to respond to my inquiries and requests, I know they’ll be on it no matter what I need. In addition, they go above and beyond to ensure we are taken care of and well-served. Highly recommend."

Hayley M

April 18, 2023

5  out of  5 rating by Hayley M
"I love being insured for the last few years with Paul Finch’s office. His staff, Rebecca and Tye are wonderful to work with. They are on top of things if I need a policy change or vehicle updates. I also use them for business insurance.. who knew it could be so easy & affordable. I highly recommend this office."

Chi Harris

March 11, 2023

5  out of  5 rating by Chi Harris
"After calling around to 7 or 8 different homeowner's insurance providers leading up to our first home purchase I settled on a policy from this State Farm office. The big selling point was being able to work with an agent in the area who had expertise in that local market and could make specific recommendations for coverage. Tye was always very responsive and informative and didn't push a hard sell like other companies I received quotes from."

Brian Richardson

March 10, 2023

5  out of  5 rating by Brian Richardson
"We use State Farm for our auto and home insurance. Tye is always quick and reliable when we need him. Great customer service and always available. I recommend using their services!"

Katie Ryan

February 10, 2023

5  out of  5 rating by Katie Ryan
"Very appreciative of this team! They did a great job transferring over all my policies. Rebecca was especially helpful in helping me modify my auto policies. She was able to help me find some money off my renters policy as well Super thankful for all her help!"

Marco Mazariegos

January 14, 2023

5  out of  5 rating by Marco Mazariegos
"If you’re wondering why these guys have a 5 star rating, their service is no freaking joke. They got me in total for (not kidding here) 50% of the price of progressive, and with better benies, AND for a new car. A lot of you locals will probably recognize my name and know that I’m not some random internet rating… trust me when I say this is where you want to go if you’re in Bend and want to save while getting literally the best service possible. Shout out to Karen for going the extra mile[s?] for me, you all rock!!"

Amber Kliger

January 12, 2023

5  out of  5 rating by Amber Kliger
"The team has always been super great to work with anytime I have a question: helpful, knowledgeable, chipper, supportive. Like talking to a relative vs salesperson. Most recently they help me rerate to save $200 on my policy! Ive never talked to Paul Finch, but the gals there have helped with various things such as change in vehicles, change in State, and pricing, in the most hassle-free way. I’ve had a great experience w State Farm."

Nathan Johnson

December 30, 2022

5  out of  5 rating by Nathan Johnson
"My wife and I have been with this State Farm branch for 3 years now after we moved to the area. We have nothing but fantastic things to say about both Tye and Karen. They are absolute super-stars and we would highly recommend this branch to anyone."


October 19, 2022

5  out of  5 rating by Noel
"I have never had a better experience from start to finish to get vehicle and home insurance. Tye Leahy went over and above and kept me posted throughout the total process. I would highly recommend Paul Finch State Farm insurance in Bend Oregon, great customer service"

Amy Wolken

June 28, 2022

5  out of  5 rating by Amy Wolken
"We recently bought a home in Bend and are thrilled with the customer service and attention that we receive from Karen Leahy in Paul's office. Karen quickly responds to every question and always handles our needs with efficiency and a smile. We highly recommend them!"

Ben Creamer

April 4, 2022

5  out of  5 rating by Ben Creamer
"Very impressed with the service I received from Tye and I work in costomer care so I am a tough customer. Tye helped me get the right coverage for my custom RV when I was turned down or quoted very high from Gieco, progressive and all state. Thank you!"

Theron Hunt

March 25, 2022

5  out of  5 rating by Theron Hunt
"My family and I have been with State Farm for awhile. This office/branch has been so friendly and efficient in my move and transition from Hawaii. Tye Leahy went above and beyond with his expertise and friendliness! I would recommend this State Farm brach to anyone in the area!"

Taylor Siddall

March 22, 2022

5  out of  5 rating by Taylor Siddall
"I was updating my rental insurance through this insurance agency, messing around with car insurance quotes when I found how much I could be saving. Tye Leahy was excellent with explaining this process of switching my coverage to State Farm. Tye found an amazing coverage plan with better coverage and half the price of my previous premium. Overall, friendly and prompt service. I highly recommend this insurance agency to anyone looking for great coverage at an extremely fair price."

Carolyn Albertazzi

January 26, 2022

5  out of  5 rating by Carolyn Albertazzi
"This State Farm office manages many policies for my home and business. Tye Leahy is so quick to respond to every request I have. I always know I need only to send Tye an email with a request and it will be granted (quickly.) I appreciate feeling so valued and taken care of, thank you Tye, I appreciate you!!! As I've told many friends "State Farm has been very good to us." (they have also been very good to us with the way they handle any home/auto claim we have ever had over the past 25 years, it has always been a positive experience, thank you!)"

Nancy Salkin

January 21, 2022

5  out of  5 rating by Nancy Salkin
"The customer service here is amazing!! They are helpful & RELIABLE!!! Would recommend to our family & friends"

Matthew Byrne

December 2, 2021

5  out of  5 rating by Matthew Byrne
"Tye was great! I ended up with a bit of a time crunch to get my quote modified and he was super responsive, knowledgeable and just really helpful all around."

bob hagner

November 30, 2021

5  out of  5 rating by bob hagner
"These guys are great! They were responsive over the Thanksgiving holiday week when my long time agent was not. I actually reached out to them on a Sunday and heard back within half an hour, and had new polices in place by noon the following day. Tye was fantastic to work with, very knowledgable, thorough, and efficient. Not sure I could ask for anything more. This right here is how all business ought to be conducted. Thank you!"

Chase Hay

November 11, 2021

5  out of  5 rating by Chase Hay
"For a great insurance experience, get ahold of Tye and the gang at Paul Finch State Farm. Friendly, professional and on point. No matter who I deal with I am always very satisfied. Best prices backed by a name we trust. Thanks for the easy switch over. No fuss, no muss and I am laughing on my way to the bank :)"

Macey McGregor

November 9, 2021

5  out of  5 rating by Macey McGregor
"I transferred coverage from out of state and the staff was very welcoming, friendly, quick to respond, and I would highly recommend using them! Thanks Karen! Great experience."

Joe Stutler

August 21, 2021

5  out of  5 rating by Joe Stutler
"Rebecca was the most helpful person during our two household move, including home and auto updates. She followed up with phone calls and solved every issue for us!"

Mike Coleman

August 1, 2021

5  out of  5 rating by Mike Coleman
"I have been with State Farm for many moons. My account was transferred a few times from one agent to another as one retired and another just disappeared. I am now with Paul Finch. I have had a lot of changes with home and auto recently and the staff have been extremely helpful and prompt. I would highly recommend them."

Aisha Ali

July 30, 2021

5  out of  5 rating by Aisha Ali
"I have been a State Farm customer for over 10 years and I will never go anywhere else. The team at Paul Finch State Farm have gone above and beyond over and over again. Even during the Covid lockdown they made sure I knew that they were available to help in any way. I'm a customer for life!"

Christopher Madigan

July 22, 2021

5  out of  5 rating by Christopher Madigan
"Have been super supportive to me since I moved out here, highly recommend to anyone!"

kim mcdonald

June 30, 2021

5  out of  5 rating by kim mcdonald
"In my move to Bend I needed to switch my car insurance, umbrella, and then get new homeowners. Have been with State Farm for many years, and Rebecca and Paul Finch Agency did an amazing job in getting me squared away, even during a complicated real estate closing. Rebecca is responsive, organized, and fun to work with. I look forward to a long relationship with this agency."